Terms & Conditions

Support SUBSCRIPTION - Subscription Terms

Support Subscription is a subscription service provided on Nub News App and websites which allows subscribers to access websites and apps without banner advertisements. Support Subscription is not for business use.

By subscribing to a Support Subscription on this site, you agree to these Terms of Use.

These Terms of Use apply to digital subscriptions purchased directly via our app or website. If you subscribe to a Support Subscription via Apple App Store or Google Play Store, your Subscription will be managed through those applications and native stores.

These Terms of Use apply to your use of our websites/app and/or a Support Subscription:

Your Support Subscription

You may only place an order for a Support Subscription if you are an individual consumer (not a business) and you must be at least 18 years old.

For information on how Support Subscriptions work with regard to your personal data, please see our Privacy Notice.

Price and Payment

Support Subscriptions are available on a monthly basis and the cost of each Support Subscription will vary depending on the option selected at purchase.

From time to time, we may offer promotional rates for Support Subscriptions. If you have been offered a promotional rate, your Support Subscription payments will be charged at the promotional rate for the promotional period. After the end of the promotional period notified to you when you signed up and unless cancelled in accordance with these Terms of Use, your subscription will automatically transfer into a full paid Support Subscription plan at the price notified to you when you signed up to the promotional offer. You will be automatically charged using the payment method you provided to us when you signed up.

From time to time, we may offer a free trial as part of our subscription offer. At the end of the trial period notified to you when you signed up, you will be offered the option to continue your subscription on a full paid Support Subscription plan at the price notified to you when you signed up for the free trial offer.

Sometimes we reject orders to subscribe for a Support Subscription, for example, because we have been unable to pre-authorise the payment, you are under 18 or there has been a mistake regarding the pricing of the Support Subscription, and when this happens, we will let you know as soon as possible and refund any sums you have paid.

You agree to pay the price at the rate notified to you at the time you take out your Support Subscription. We may change the price of any Support Subscription, remove and/or offer certain other subscription services from time to time. We will provide you with at least 30 days’ notice ahead of any increase in the price of your Support Subscription and will offer you an opportunity to cancel your Support Subscription before the new price takes effect.

When you place an order for a Support Subscription, you must provide us with complete and accurate payment information. By submitting payment details you represent that you are entitled to purchase a Support Subscription using those payment details. If we do not receive payment authorisation from the card issuer or bank or any authorisation is subsequently cancelled, we will not accept your order and we may immediately terminate or suspend your access to your Support Subscription. It is your responsibility to ensure that your payment and contact details are up-to-date, and funds are available for continuation of the service.

The price of all Support Subscriptions is inclusive of VAT. If the applicable rate of VAT changes between your order date and the date we supply the product, we will adjust the rate of VAT that you pay, unless you have already paid for the product in full before the change in the rate of VAT takes effect.

By submitting your payment and other subscription details, you are making an offer to buy a Support Subscription. We reserve the right to reject any offer by you at our discretion.

Auto renewal

After any minimum term or free-trial period specified in the subscription information or order process, you acknowledge that your Support Subscription will automatically renew monthly for an additional term of the same length, at the rate notified to you at the time you take out your Support Subscription unless and until either you or we amend, cancel or end the Support Subscription in accordance with these Terms of Use.

We will take payment using the same card or other payment method that you previously used or supplied to us in the order process. All credit card and debit card payments need to be authorised by the relevant card issuer. In the event we are unable to take payment for any reason, we will try to contact you using the contact details you have provided to us.

You are responsible for making all arrangements necessary to access your Support Subscription. In particular, you are responsible for ensuring that your computer and/or portable device is compatible with our Support Subscription and for ensuring that your payment and contact details are kept up-to-date to ensure the continuity of your Support Subscription.

Your Support Subscription are personal to you and may not be shared with any third party.

How Can I Cancel My Subscription?

You can cancel your Support Subscription on Apple App Store or Google Play Store (depends on your initial purchase), where your Subscription can be managed through those applications.

Can I get a refund?

If you cancel your Support Subscription within the first 30 days, you will be entitled to a refund of the full amount paid when you signed up. Refunds will be paid to the credit or debit card used in the order process.

After the first 30 days, unless your Support Subscription is cancelled during that time, you will not be entitled to any refund.

If you cancel a monthly Support Subscription, you will not receive any refund for that month's subscription, but you will continue to have access to your Support Subscription for the remainder of the period.

If there is something wrong with the service

If you think there is something wrong with the Support Subscriptions service on this site, please contact our Customer Service Team using this contact form page.

We are under a legal duty to supply you with a subscription that complies with these Terms of Use. Nothing in these Terms of Use affects your legal rights. You have legal rights should there be anything wrong with the service subject to certain exceptions. For detailed information please visit the Citizens Advice website www.citizensadvice.org.uk.

If we need to make changes to the service

We can make changes to the Support Subscription without giving you notice to reflect changes in relevant laws and regulatory requirements; and to implement minor technical adjustments and improvements.

Should we need to make changes to this section (Support Subscription - Subscription Terms) of these Terms of Use we will give you seven days’ notice of such changes.

Should we need to suspend or withdraw Support Subscription

We may suspend the supply of your Support Subscription to deal with technical problems or make minor technical changes; update the service to reflect changes in relevant laws and regulatory requirements; or make changes to it.

If we decide to withdraw the Support Subscription service, we will let you know at least 30 days in advance and we will refund any sums that you've paid in advance for any part of the service which will no longer be provided. Details of any such refund will be set out in the notice we send to you.

When we have the right to end your Support Subscription

We can cancel your Support Subscription at any time if:

you don't make any payment to us when it's due and you still don't make payment within 14 days of our reminding you that payment is due;

you don't, within a reasonable time of us asking for it, provide us with information, cooperation or access that we need to provide your Support Subscription; or

you breach these Terms of Use.

Important Information - Additional Limits on Our Liability

Support Subscription provides you with ad-free access to Nub News websites and apps. Ad-free indicates that you will be not shown standard banner advertising display formats within the article pages that you read, but selected articles may contain commercial messages/affiliate links where contractually required.

Where information in the Site is provided by our third party partners, we cannot confirm the accuracy of their content, and any use of such content is at your own risk.

Our aim is to provide a good service to you, but we are unable to provide any form of guarantee as to the availability of the Site, and we accept no responsibility for any issues or temporary interruptions in using the Site, including any caused by events outside our control (such as accessing the internet) or for any issues relating to (including any downloading) third party content.

To the maximum extent allowed by law, we are not responsible for any loss or damage resulting from your use of the Site (including any content made available through the Site).

By subscribing to Support Subscription, you confirm that to the maximum extent permitted by law, and except for your statutory rights which cannot be excluded or limited, your only remedies for any problems or issues with or relating to Support Subscription are limited to discontinuing use of applicable Nub News website and/or cancelling your Support Subscription.

Resolving disputes with us

You can contact us. Our Customer Service Team will do their best to resolve any problems you have with us or our provision of your Suppor Subscription to this site.